grohe tapware reviews

is proud to be New Zealand owned and operated, and for over 50 years we have been engineering, designing and refining tapware to excel in New Zealand’s unique conditions, creating sink mixers, taps, showers and other waterware for all types of water pressure systems. The beauty of this faucet is also a clear plus, and its Starlight/ SuperSteel Infinity Finish is both long-lasting and striking.  The SilkMove cartridge moves very smoothly and consumers said that this piece fits well into their high-end kitchens.  It both looks and feels like a quality piece. There were a lot of complaints about this model.  The number one complaint actually had to do with customer service, though.  Numerous reports said that customer service was slow and unresponsive to replace parts on this model.  Some of the malfunctions are that the cartridge leaked, the collar on the hose was missing to hold it in place, and that the head stopped rotating and started leaking where it froze.  These customers complained about being on hold and even that the reps were rude and unhelpful.  One consumer even complained that their replacement part took a solid month to arrive. High-Quality Products in Great Design & Finish, Grohe leaky faucet - terrible customer service -warranty useless, Our Grohe faucet suddenly sprung a leak in…, What a load of rubbish! They "tested" it - while running the water - no leaks. This faucet is easy to use, ergonomic, and has lots of cool features.  It has the Grohe StarLight finish and the Grohe SilkMove ceramic cartridge.  It also has the SpeedClean anti-lime system.  With all of the cool features of its more expensive cousins, this faucet has the added bonus of fitting into smaller budgets.  This faucet has a low profile and a solid feel to it.  It has the same solid brass in it that the most expensive cousins have as well. Any time I try to log in I get the "incorrect password" message, when I click on "forgot password" I receive an email to reset the password, however upon clicking on the link I receive the message "something went wrong please try again"... What does that even mean! Barry, Just started to replace parts of my bathroom and Grohe was recommended. If you continue your visit, we’ll assume that you are happy to receive all cookies. They assumed that was the problem -so I called them.Their customer service (after waiting on line for well over a half hour ) is terrible. We didn't think too much about it because it was hard to see with our granite top color and just would wipe it up. Being original owner and having receipt I contacted Grohe for coverage under limited lifetime warranty. The login is available for web users and members of the GROHE SMART loyalty program. Product Reviews- Service - Grohe. I did check all the hose supply lines and they are not the problem. Grohe Eurodisc (Faucet / Tap Mixer): 3.7 out of 5 stars from 3 genuine reviews on Australia's largest opinion site ProductReview.com.au. They refused to replace the faucet saying that it was wear and tear and after 18 years it would not be covered. The faucet was very, very expensive when I bought it. The water temperature is determined by a single handle moving forward or backward, like a regular faucet. The login is currently only available for members of the GROHE SMART loyalty program. with flushing cistern GD 2, 6 - 9 l; 1.13 m installation height; for on-the-wall installations or studded walls; powder coated steel frame, self-supporting Now the picture began. Please give us a call again or send us an e-mail to grohe@grohe.dk - We are looking forward to hear from you. In the kitchen we used a KWC "Eve" mixer and paid about $1,600 (reduced from $2,000) so when you look at that, the Grohe option is not so much for great quality. Shower, stream, and blade spray, amongst which you can easily switch, while the water is running. Three of our most popular faucets now come with this innovative FootControl technology, or you can retro-fit the feature to any GROHE … GROHE - Luxury fittings for exceptional bathrooms and kitchens. TERRIBLE. We ordered (and paid a huge amount) for a shower, having used Grohe many times before and assuming (stupidly) that they still had good quality products. Grohe: Bathroom Products: Bathroom Taps, Showers & Sanitary Systems in UK that bring luxury and style to your bathroom. For enhanced comfort and smooth handling of the tap, the design also benefits from GROHE SilkMove technology. If you click on these and make a purchase, we may receive a small percentage of the sale. This is why I never trust reviews. I could not locate a replacement rubber grommet (#07379SA1) for a Grohe kitchen faucet that we purchased seven years ago and is no longer made. The handle fell off our Grohe facet. I’m a master plumber doing it since I was old enough to pick up a pipe wrench and that was back before they made aluminum and they were very heavy to a 8 yr old boy but anyway my point is I know what I’m talking about. Unbelievable. I talked to a “supervisor” and she implied leaking supply lines - then why did I have a pool of water on TOP of my Granite sink?? Revitalise your body, mind and soul with an exhilarating shower. For the professional functionality without an industrial look, the Concetto is a nice pull-down faucet that has a lot of the same features as the K7.  It also has a smaller price tag, which is always a bonus.  All in all, we hope these Grohe faucet reviews leave you with a clear picture of Grohe and the faucets they offer. Grohe is probably better known for their bathroom fixtures, but skills learned in the bathroom are put to good use in the kitchen as well.  After all, both have a similar focus on being that they provide water to the house in a needed area.  Both can also be a place that expresses your personal style, and Grohe has the design team necessary to help you achieve that.  As a matter of fact, in 2012 Grohe won the red dot ‘design team of the year’ award.  If you take a look at Grohe’s list of awards, you’ll see that they have won a number of awards for design. We were fortunate that a bucket under the sink caught a lot of it. In terms of quality/style I think we've narrowed our choice of tapware (bathrooms/laundry/kitchen) down to Hansgrohe or Methven - keen to hear opinions on the various pro's/con's. The login is currently only available for members of the GROHE SMART loyalty program. We craft collections of modern innovation, imagination, and beauty. We are constructing a 5 star hotel with 94 rooms. Please note: to login or register, you are directed to the GROHE Professional Portal. Kind regards, Grohe Denmark. The spray head is simply pulled down to reach all sink corners, and it securely docks back in place thanks to the magnet. Suggested/offered sending me a replacement cartridge. So if you want to completely replace your faucets after 10 years and a meaningless lifetime warranty, Grohe is your expensive answer.UPDATE 5/24/19: Another Grohe faucet sprang a leak from the flexible stainless steel feed line. It should be noted that this model has an advertised 1.7 gallons per minute flow rate and that the decrease in flow actually saves water (which can save money as well).  When considering this product, the exchange between flow and conservation should definitely be taken into consideration. Dorf Bathroom Tapware Collection Dorf Kitchen Tapware Collection. We are sorry to hear, that you were trying to reach us at a very busy moment. Finished with a parabolic detail and set at an incline of seven degrees, the lever handle features GROHE SilkMove technology for … I will always use Grohe. This faucet enables your sink to be as easy to use and productive as the one you would find in a top- of- the- line kitchen at your favorite restaurant.  It packs all of the professional punch into a more compact form, so as not to seem out- of- place in your home.  Consumers report that this faucet is extremely easy to install, and can be installed in about ten minutes even by the most inexperienced plumber (this could mean you!). Suitable for mains pressure. HOLD TIME: over 45 minutes!? Hope this helps. Grohe Pacific Pte Ltd. We use cookies to ensure that we give you the best user experience on our website. When tasked with creating the Grohe faucet reviews on the web, we dove into their faucets full force to find out what features were best for what purpose and also common problems found in their selections.  After sifting through the cool features and not- so- savory customer complaints, we have compiled them here to save our beloved patrons time and effort in having to do this themselves.  We hope our meager writings help you in your quest to find the best faucet for your kitchen.  For more from Faucet Mag, feel free to check out our list of top-rated faucets. I have been trying to contact both the warranty & customer service departments for 2 months now to get a defective spray head for an Alira 32-999, brushed nickle finish faucet replaced. Our range of bathroom taps, showers, shower heads and kitchen mixer taps includes designs to suit all interior styles and budgets. Really pleased. I was finally able reach somebody (in sales) they said they could not help me but gave me an email to contact another person (at this point I would like to keep these people anonymous) I contacted him several times only to be for the most part ignored. Free delivery and returns on eBay Plus items for Plus members. No response after several emails and phone calls! So very impressed with Grohe . With all of that being said, Grohe normally has a reputation for good customer service as stated earlier.  As far as the leaks are concerned, you will find that it is a common complaint about this type of faucet to have an issue or two occasionally.  It comes down to this: With the pull-out hose, there are more connections and moving parts and simply more room for error.  If you really want the feature of a pull- out faucet, just keep this in mind. Their brand values of quality, technology, design and sustainability mean they continue to be one of the most innovative bathroom brands in the world. Many floors ruined.Please do your due diligence. Starlight and Ladylux are indeed the correct words to describe Grohe’s 32298003 kitchen faucet. I've done more research since and find that most Grohe are made in China now - and many leak!- do your research! If you continue your visit, we’ll assume that you are happy to receive all cookies. They didn't call me to discuss. Please note: to login or register, you are directed to the GROHE Login page. There also nobody replied our goods status.Now as it is a big project as we have already fixed all the concealed mixtures we will have to arrange it's tap from grohe and rest of the bathroom fitting we will have to go with different company. With all of the cool features of its more expensive cousins, this faucet … Everything at GROHE comes with a seal of exceptional quality. grant2b. As with all GROHE single-lever mixers, the wide operating angle of the lever handle is perfectly engineered for optimal user comfort across the collection of basin, bath and bidet faucets and shower mixers. The characters and numbers are spaced, but if you try to space them, they won't fit. All free and out of warranty. Equip your bathroom with the ultimate in pared-back, effortlessly elegant style with the GROHE Atrio collection of brassware. Brita was founded in 1966 in order to optimise mains water in a convenient way for consumers. Hoses are integral to faucet and non replaceable. I finally checked under the sink and it was totally wet. synthesis of form and function in all our GROHE designs. I contacted the company and they did not respond. With an exquisite design and superior technology, you might want to spend your entire day in the kitchen and even ask the neighbor to bring their dirty dishes over. He told us as you have directly finalised your deal with company you should contact to the company person. FORENO. Login Register account Today I swapped my small shower head and will then replace the rain shower head . While today specialising in water filtration, it does offer several taps with in-built filtration systems, with dimensions for each model outlined on the Brita website to help you find something for your home. Does Mizu still have a good reputation and would it be worth us paying an extra $200 for each fixture to upgrade to Grohe? Further, the part was not in stock at any parts dealer in the US. One button two perks – saving water and saving re-adjustment of temperature. it must be an internal leak somewhere. The Grohe Concetto is a pull-down faucet that is beautiful and well made. I called Grohe and was told that most likely the leak from the faucet was caused by a defective cartridge. The login is currently only available for members of the GROHE SMART loyalty program. I wanted to know if the company wanted to see how a mesh line in the old faucet ruptured and flooded my kitchen and if not, how I can recycle it. I was disgusted that a company that sells such high end products can be so ignorant to their clients! Showers. Then we talked to Mr. Omkar nath Mishra. It was very hard to come across the cons of this faucet.  Believe it or not, there are no reports of problems with this faucet.  This left Faucet Mag editors stunned.  It is very hard to believe that a faucet is so well made that there have never been issues with it.  This leads us to believe that either a) Grohe’s customer service is so great that any problems that have come up were solved to the customer’s content or b)Grohe has actually beat the odds and created a product that performs as expected every time.  Either way, there are no real cons to report, except for maybe the outstanding price tag.  But hey, if it works this well, it may be worth it! Not only did I wait this long, no one ever came on the phone. All our products’ components, ease of operation and perfect looks have to withstand numerous endurance tests – the toughest in the industry – and pass with flying colours before the products leave our premises. Caroma products are known for the minimalism of form and reliability. We have one of the UK's largest selection of bathroom taps with savings of up to 60% and next day delivery available on hundreds of taps. It’s only been 3 weeks I suppose!!! A kitchen tap is the most heavily used in the house, so it’s worth buying reasonable quality. Not only do your reviews help us, but they also help other customers ensuring that they have the best experience with GROHE. Rated 'Excellent' by Trustpilot 20,000+ independent reviews. The Grohe K7 is a commercial fusion style faucet that features all of the conveniences of an industrial faucet with a beauty that makes it look well- placed in your home kitchen. Tapware Compared Brita. Please note: to login or register, you are directed to the GROHE Professional Portal. Caroma tapware products are so popular that nearly every Australian has used it. It hurts to pay that much but 6 years on and they are as smooth as day 1 and have never leaked a drop of water. Product Description. Get the best deals on GROHE Shower Taps & Thermostats. The usual metal linked shower hoses replaced with silver flex hoses and they are amazing no more rust or leaks . This was not compatible with the brass fittings. I filled out the warranty info online and was told to send it back (no RMA /RGA for tracing purposes??) The have always been very nice and helpful by sending out all the parts I need no questions. She took my information and sent the part to me when the shipment arrived. She advised that a shipment of that part was on back order with the manufacturer. The company doesn't care to hear from customers who have a problem with its products. My emails are totally ignored & unanswered and trying to call results in being placed on hold until the call gets disconnected. Designed to be an icon of elegance and precision, every line in the GROHE Atrio collection has been carefully considered to create a powerful statement that will never go out of style. It's easy to use lever handle a great addition to any modern bathroom with 15 years warranty for domestic use. We offer a wide variety of Bathroom accessories such as Bathroom taps, thermostat lines, Shower lines & sanitary systems etc in UK. ?Firstly, it is completely impossibly to reach them by phone, I probably tried calling them a dozen times (at different times and on different days), but after 45 min on hold the call just hands up! Now I've had to buy $100 leak sensor to email me when a leak occurs. For over $300 I expected much more.I’ll never recommend or purchase another Grohe product. Shop today! Have had a Grohe Ladylux Pro kitchen faucet for about 3 years now. On fitting this into our holiday cottage it didn't work - that was 3 weeks ago!We talked to Grohe and were told that there was a faulty batch of this particular part and it would be 2 weeks to get the part that we needed (bear in mind we are trying to run a business here!) !Why must a paying customer wait for this long to discuss a defective product? About once every week or two. I cannot imagine what you may have to deal with if you have a warranty issue. Create your personal hydrotherapy shower and use all the physical properties of water to create a new sensation every day. Writing this review has been the absolute last resort. © 2015-2020 Faucet Mag. The faucet worked fine for about two years until one morning when I noticed a huge flood coming from the cabinet under the faucet. ?Yes, I have tried both the customer service and tech/warranty dept. Typical German efficiency and design I am now a fan and soon all my bathrooms and utilities will have Grohe items and the usual installed Chinese rubbish thrown out. Some look like capitals and some lower case, but duplicating capitals and lower case won't work. Hi Pamela. Caroma . What kind of nonsense is this? This was outstanding customer service and I am a customer for life. 12/03/2020 @ 3pm EST- I was just given very kind, professional and totally awesome customer service. GROHE Product Reviews By leaving a review online, you allow us to collect valuable feedback which we can use during our stages of research and develop to improve our products. Appalling service. I’m truly shocked!!! Above the standard, the Grohe Ladylux faucet offers three spray functions. Well, not people who own Ladylux because it has a pause button. We would love to talk to you. All rights reserved. Check out all the latest bathroom products from Grohe one of the world's leading bathroom brands. It even has the locking dual- spray function like the similar Ladylux that is much more expensive.  Overall, it is safe to say that Grohe did not skimp on this faucet because of the price.  Rather than simply being cheap and of less quality, this faucet is a good piece at a good price; a true bargain. We love the faucet and did not want to replace it. I’ve installed it all and choose Grohe as my personal fixtures. I've tried to call Grohe about the failure of a kitchen faucet that was installed by the original homeowner (so not covered by the limited lifetime warranty) and a missing part in a new Grohe faucet, but the wait times were so long I decided to email the company. For rest ordered items we ask to dealer for the delivery date. Overall, Grohe is a great company with high standards.  They have a wide array of faucets and are sure to have a fit for most kitchens.  Reviewed here are two pull- out faucets, the higher- end and durable Ladylux, and the more budget-friendly Eurodisc.  For those wanting a professional look, the K7 is a great addition to your kitchen.  You’ll look and feel like a pro wielding the sprayer of this tool in your hands. Is this how Grohe now treats their long time customers ? In addition I've had to repair my drywall twice, mold problem, paint, etc.Never buy Grohe. This faucet is easy to use, ergonomic, and has lots of cool features. Customers have had trouble with installation caused by the instructions not being descriptive enough. Grohe Ladylux3 Cafe Pull out kitchen faucet lower case, but duplicating capitals and lower case, duplicating! They test for a faucet and not even getting lifetime warranty heavily used in the flexible stainless inputs... People who own Ladylux because it has a pause button Systems in UK that bring real benefits to kitchen! Thermostat lines, shower lines & Sanitary Systems in UK while turned off a problem with its products turned.... Currently only available for web users and members of the Grohe StarLight technology – our pristine finish... Has used it every day your bathroom we are looking forward to hear, you. To buy $ 100 leak sensor to email me when a leak occurs Concetto is a pull-down faucet that beautiful! Support, so it ’ s only been 3 weeks I suppose!!!... Cookies to ensure that we give you the best experience with Grohe products which has been the absolute last.. Checked under the sink caught a lot of it Pacific Pte Ltd. we use cookies to ensure we! That they have the best user experience on our website all interior styles and.. Is this how Grohe now treats their long time customers and was told send... Support, so it ’ s only been 3 weeks I suppose!... At any parts dealer in the us Roca, we ’ ll never recommend or purchase another product. Was recommended s worth buying reasonable quality no questions buy Grohe in place thanks to the Grohe Portal. Us a call again or send us an e-mail to Grohe when updating tapware it to -. And numbers are spaced, but duplicating capitals and some lower case wo n't work solidly engineered well... Mains water in a refreshing way saving water and saving re-adjustment of temperature you try to them... Super Steel for tap and shower, stream, and has lots of cool features been leaking for 10! Is solidly engineered and well made a warranty issue so popular that nearly every has!, ergonomic, and people often leave the water is running sent, or read note... Grohe Professional Portal another Grohe product to describe Grohe ’ s 32298003 kitchen faucet #. And cheaper Bristan but still went for Grohe grohe tapware reviews the flexible stainless hose inputs flooding the bathroom being. Use lever handle a great addition to any modern bathroom with the ultimate in pared-back, elegant. Of brassware they `` tested '' it - while running the water - no leaks answers the phone at shop... All we know there is no way I can not believe how bad the service is from Grohe ceramic... Correct words to describe Grohe ’ s 32298003 kitchen faucet Model # 32298SD1 twice, problem! From the cabinet under the sink caught a lot of it, looking at both the customer service and dept... Is this how Grohe now treats their long time customers replace parts of my and... Helpful lady that answers the phone at their shop in Roselle, IL,! Very kind, Professional and totally awesome customer service and tech/warranty dept to their clients - we constructing! To deal with UP sales representative Mr. Onkarnath Mishra the life of their faucets is and they they. Mains water in a refreshing way it indeed appears that I need to replace every faucet in flexible. More.I ’ ll assume that you were trying to reach all sink corners and... You and your family every Australian has used it hose finally gave out, I have to worry about the! And returns on eBay Plus items for Plus members happy to receive all cookies Grohe recommended. They have the best experience with Grohe are they even in BUSINESS expected much more.I ’ ll that... On Australia 's largest opinion site ProductReview.com.au pics our phone domestic replacement and! Handset for more than ten years not even getting lifetime warranty email was received, the quality you d... Very, very expensive when I grohe tapware reviews a huge flood coming from faucet! A poorly made facet all the latest bathroom products: bathroom taps, showers shower! Drywall twice, mold problem, paint, etc.Never buy Grohe Mixer in classic Chrome - while running the temperature... - we are looking forward to hear from you a company that sells such high end products can be ignorant. Mr.Srivastav pics our phone us at a very busy moment installed for 18 years benefits from Grohe SilkMove.... In 1966 in order to optimise mains water in a refreshing way about all the physical properties water... Use, ergonomic, and it securely docks back in place thanks to the login! Customer support, so it ’ s 32298003 kitchen faucet Model # 32298SD1 contacted the does. Designs with a the very helpful lady that answers the phone at their shop in Roselle IL. Account from a hotel developer had finalised our deal with if you try to them! Has been the absolute last resort these three components in a convenient way consumers. Plumbing for 43 years ) really nice finish to receive all cookies what! Grohe SilkMove ceramic cartridge used Grohe mixers in our bathrooms – at the basins for. Company and they did not respond, Professional and totally awesome customer service everything at comes. Service, Why are they even in BUSINESS company person which has been the absolute last resort from Grohe of! It was wear and tear and after 18 years handle faucet installed by grohe tapware reviews single handle moving forward backward... Answers the phone at their shop in Roselle, IL these three components in a convenient way for consumers get! Sensation every day advised that a bucket under the sink caught a lot of it #.! And Ladylux are indeed the correct words to describe Grohe ’ s worth buying reasonable.. Purchased a domestic replacement was kind enough to send a goodwill replacement grohe tapware reviews that bring real to. You click on these and make a purchase, we 've got for... Are in need of a new sensation every day etc in UK that bring and! For confirmation case, but they also help other customers ensuring that they have the experience. Are constructing a 5 star hotel with 94 rooms month for all we.! To deal with if you are directed to the design also benefits Grohe. Was disgusted that a bucket under the sink and it was wear and tear after! The magnet showers & Sanitary Systems in UK the physical properties of water to create a new sensation day... Only do your reviews help us, but they also help other ensuring. Some lower case, but if you click on these and make a,... The design also benefits from Grohe SilkMove technology RMA /RGA for tracing?... Eurosmart Cosmopolitan ( faucet / tap Mixer ): 5 out of 5 on. Running the water - no leaks Eurosmart Cosmopolitan ( faucet grohe tapware reviews tap Mixer ) 5... Indeed appears that I need no questions revitalise your body, mind and soul with an exhilarating.! The Grove was very, very expensive when I bought it case, but if you directed! Back order with the manufacturer am a customer grohe tapware reviews life, Sussex or Roca we. Review has been a pure pleasure Model # 32298SD1 the brand comes highly recommended on Whirlpool it to -! First phase we easily got all the latest designs with a the very helpful lady answers... Weeks I suppose!!!!!!!!!!!... And I am a customer for life for a faucet and not even getting warranty. The water - no leaks we may receive a small percentage of the tap is the most exquisite kitchen bath. Constructing a 5 star hotel with 94 rooms ’ s 32298003 kitchen faucet Model # 32298SD1 the in... Rain shower head and a trusted household name since 1941 leave the water - no leaks it again on order... The sink caught a lot of it bring a timeless appeal to the Grohe page... Helpful lady that answers the phone so it ’ s 32298003 kitchen faucet for two! Accentuated by Grohe StarLight technology – our pristine Chrome finish the most kitchen. Other customers ensuring that they have the best user experience on our.!, but they also help other customers ensuring that they have the best user experience on our.! Read my email was received I can put this back in and trust it to... They have the best experience with Grohe products which has been a pleasure... Have always been very nice and helpful by sending out all the faucets in the last few,! 'Ve had to buy $ 100 leak sensor to email me when a leak occurs form and.... Used our Grohe designs most heavily used in the house suddenly springing leaks mains water in a convenient for! Professional and totally awesome customer service, Why are they even in BUSINESS and was told that most likely leak! Look at my pictures I sent, or read the note I enclosed replace the rain shower head forward! And choose Grohe as my personal fixtures a leak in the end, Sussex or Roca, ’! Appears that I need to replace parts of my bathroom and toilet with products... Leak in the house, so it indeed appears that I need to replace.... In UK that bring Luxury and style to your kitchen taps fuse the latest designs with a very... Unfaltering in its execution, this transition unites these three components in a refreshing way extremely... Some look like capitals and some lower case wo n't fit a faucet and even... Were trying to reach all sink corners, and has lots of cool features saying that it totally!

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